Outreach & Referral

The goal of the peace Valley Haven Inc. Street Outreach and Referral Program is to provide targeted outreach to homeless individuals living in Nassau County. The program strives to build trust and provide supportive services to homeless residents in Nassau County, with the goal of permanent housing and stability. The team consists of a senior case manager and two part time peer- outreach workers who have had personal experiences with homelessness in Nassau County.

On the street, the Outreach Team offers basic needs such as food, clothing, hygiene, along with transportation help for obtaining identification; referrals to various county resources; and temporary shelter. The Outreach Team also operates a homeless helpline to assist community members in Nassau County with any issues related to homelessness.

The program connects homeless individuals who currently do not access, or do not know about emergency shelter and supportive services that are available to them. Outreach services are geared toward linking homeless individuals to services such as shelters, public benefits, medical services, and housing assistance.

The program connects homeless individuals with services including:

  • Emergency housing
  • Food/Clothing
  • Case management
  • Legal assistance and Medical Care
  • housing search and Rental assistance
  • Education enrollment and Employment programs

During outreach sessions, case managers, and outreach workers provide case management to homeless clients and basic needs assessments are conducted. Case Managers and Outreach Workers act as liaisons between homeless clients and other service and homeless providers. On a case-by-case basis the program provides limited transportation assistance to assist clients in accessing services they need.

Clients can have direct access to additional supportive services that link them to permanent housing, such as intensive case management, housing search assistance, transportation, job search assistance, medical care, mental health care, shelter, meals, and various other types of assistance. Moreover, PVH Outreach clients housed in emergency shelter can receive additional case management from their staff.

The program provides a hotline for the community to request assistance for the homeless on the streets. Outreach staff will provide assistance and response to calls for assistance within one business day.  In addition to the services, the program collaborates with variety of community agencies to provide quality services to homeless individuals and families. We have used our reputation to locate and connect individuals and families to variety of community agencies, to get the service they need and not aware of or having barriers getting these services.

The Outreach team can be found in the core of Nassau County Sunday through Saturday, 9am-2am

 Contact Homeless Helpline: 516 223-2355. This phone number has a 24 hour voicemail.

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